Chief Development Officer 

POSITION DESCRIPTION AND REQUIREMENTS 

Summary: Imagine’s Chief Development Officer reports to the Executive Director and is responsible for the creation and execution of Imagine’s Development Strategy to reach Imagine’s financial goals each year. Qualifications and responsibilities include but are not limited to the following: 

Recommended Credentials 

• Bachelor’s Degree required 
• Master’s Degree or CFRE a plus 
• Required 10 years minimum work experience in fundraising and/or philanthropy 
• Proven successful track record in securing major and campaign gifts ($6,000 and above) 

• 5+ years recommended working experience in non-profit or combination private/non-profit sectors 
• 2+ years experience leading a small to mid-sized development department 
• Experience with capital campaigns a plus 
• Communications background 
• Experience with data analysis 

Required Competencies:   

• Decision Making – uses sound judgment to make good decisions based on information gathered  
• Leadership – empowers colleagues and board members to create a culture of philanthropy 
• Team work – interacts with people well, cooperates with a group 
• Bar of Excellence – sets and maintains an extremely high standard of work product and pays close attention to detail and impact of work  

• Motivation – holds a strong sense of internal motivation, sees projects through to completion, advocates for information and clarity required to execute on job performance 
• Reliability – ensure that what is said is what is done   
• Adaptability – ability to excel with little direction, to bounce from one project to the next, to learn about many new topics and determine paths forward  
• Communication – expresses ideas clearly and effectively both in written and verbal communications.  Listens actively  
• Integrity and Initiative – shares information fully and accurately, upholds ideals of organization, morally and ethically.  Does more than what’s required 

Core Responsibilities 

The Chief Development Officer will be responsible for managing the Development Team at Imagine, to meet all annual fundraising goals and specifically building relationships to develop and manage a portfolio of engaged and inspired Imagine donors. Specific responsibilities include: 

Strategy Creation and Execution:  Donor Acquisition, Engagement and Retention 

• Review all current data and trends and develop an overall development strategy to meet the organizations long term goals   
• Develop a diverse, year-round schedule of events for new donor cultivation and existing donor stewardship, in collaboration with the Development Manager 
• Establish a pipeline and ongoing schedule for Development Manager and Executive Director to engage in meetings with prospective and existing donors  
• Manage a portfolio of major donors and prospects, and create, execute and track strategy for all donors in assigned board member portfolios 
• Translate short and long-term strategies into targeted goals and actions to drive donor satisfaction and result in year over year renewals 

• Develop the cultivation, appeal, and stewardship strategy for mid-level and major donors in partnership with the Executive Director and Development Manager 
• Responsible for performing in-depth data analysis of donor information to drive and implement key development strategies 
• Support and provide the tools needed for the Executive Director, Development Manager and Board Chairs in their solicitation and stewardship efforts 
• Identify potential prospects from pipeline and cultivate through to donor engagement and retention 
• Focus on Donor Retention through developing strategies to introduce, cultivate, and invest new donors 

• Solicit and engage key long-term, new, and prospective individual and major gift donors 

Corporate Giving 

• Develop strategy for Corporate Giving and work with Board Members and Executive Director to cultivate business partnerships to meet Imagine’s financial goals 
• Track data and effectiveness of strategies to determine which partners are producing results 

• Manage regular communications with corporations and events to benefit our corporate sponsors  

Management of Development Team 

• Directly coach and develop the Development and Communications Manager to effectively run all annual fund initiatives   
• Support Development and Communications Manager to design, write and execute one-two annual appeals and work with Development Associate to segment database, and mail/e-mail appeal.  Handle all donation acknowledgements from individuals 

• Manage the Program Director to ensure the timely submission and acquisition of all grants to meet foundation giving goals 
• Responsible for producing, filling, and running Imagine’s monthly tours and all guest follow-up and next steps 
• Coordinate with Development Manager and Development Associate to execute rigorous Thank You process  
• With support staff, execute distribution of Pledge Reminders and collection of Arrears 

Communications 

• Drive the overall development strategy for the organization with approval and input from the Executive Director, Board and Development Manager  
• Work with Communications Manager (or person responsible for communications) to ensure consistent messaging to donor community 
• Co-Produce Imagine’s monthly newsletter with the Executive Director 

• Co-Produce Imagine’s Annual Report with Executive Director 
• Work on special projects as needed and assume additional responsibilities as assigned by the Executive Director 
• Work in coordination with Program staff and Development Manager to plan and execute annual Children’s Grief Awareness Day campaign (for awareness and fundraising) leading up to the CGAD on the third Thursday in November.  Tie in to breakfast and end of year appeal and Giving Tuesday 

Imagine management retains the right to modify responsibilities as required to meet the objectives of the Chief Development Officer. 

This position is exempt under the Fair Labor Standards Act (“FLSA”), as well as under any and all applicable state (New Jersey) and local laws, rules and regulations. 

If you’re interested in applying for this position, please send your resume and cover letter to jobs@imaginenj.org.  Please be sure to include the job title you’re applying for in the subject line. 

This Position Description and Requirements for Chief Development Officer is subject to change, revision, and amendment by Imagine, at any time, with or without advance notice. Imagine will, however, endeavor to provide such changed, revised and/or amended Position Description and Requirements to the Chief Development Officer, as soon thereafter as practicable, including any supplement to such Position Description and Requirements. Finally, at the sole discretion of Imagine, through the Executive Director, the Chief Development Officer might, at any time, be required to perform other, different and/or additional requirements than those set forth and detailed above. 

Clinical Program Director 

POSITION DESCRIPTION AND REQUIREMENTS 

Summary: The Program Director reports to the Executive Director and is responsible for the development, implementation and evaluation of Imagine’s programs in Mountainside, Newark and in schools. Qualifications and Responsibilities include but are not limited to the following: 

Qualifications: 

The qualification profile for the position must include  

• Master’s level degree in a mental health discipline with specific experience in trauma-informed care and interventions 
• 3+ years’ experience working in an urban environment with children and families 
• Minimum 2-years’ experience working with children and families in the field of childhood bereavement 

• Track record in the planning, development, implementation, and ongoing management of support programs including peer support, trauma recovery, individual mental health services, and training and education 
• Experience effecting systemic program change  
• Experience of policy and advocacy change 
• 3+ years of experience managing other adults to lead change 

• 2+ years of experience teaching, presenting and leading others in the educational or mental health disciplines. 
• Grant proposal writing and reporting experience a plus 

Core competencies required include 

• HR and administrative experience in staff recruitment, hiring and supervision 

• Recruiting and training volunteers 
• Managing site facility 
• Developing and managing annual/program budgets 
• Strong data analysis skills 
• Strong program evaluation skills 

• Strong planning and time management skills  
• Demonstrated skills in marketing and outreach 
• Effective written and verbal communication skills 
• Strong interpersonal skills  
• Strong public speaking skills 

Additional requirements 

• Travel required between Mountainside, Newark and other NJ and New York based trainings are required. Valid driver’s license and ability to drive required. 
• Must be able to engage in healthy physical activity 
• Spanish speaking a plus 

Program Director Job Segments and Areas of Responsibility:

Program Development, Implementation and Management 

• Work in collaboration with Executive Director, Program Team and Training and Education Director to create and manage the strategic goals and plans for programs 

• Ensure adherence to Imagine’s clinical model and trauma-informed model 
• Recruit, Train, and Manage Volunteer Facilitators 
• Train staff and manage staff to conduct in-takes for potential participants  
• Recruit and work with graduate interns 
• Oversee growth and implementation of In School Support Program  

• Track and analyze all data and outcome measurements for program assessment. Create recommendations and plans for program improvement  
• Develop new programs based on the needs in each location 

Management  

• Directly supervise/manage the program managers for each location 

• Provide training and development to all program staff on clinical model and programmatic elements 
• Develop the processes to ensure consistency operationally across locations 
• Create and manage a long-term plan to ensure milestones are hit across all programs   
• Drive the implementation of all Imagine’s strategic goals 
• Collaborate on the continuous improvement of the organization’s operational processes and procedures 

• Recruit, hire, train, and supervise program staff under the guidance of company HR policies 
• Direct management of staff members 
• Set annual objectives and perform mid-year and year end performance review 
• Ensure staff receives monthly clinical supervision and development opportunities 

Grant Oversight, Application and Evaluation 

• Develop with Executive Director yearly grant application portfolios 
• Draft all grant applications and ensure timely submissions 
• Prepare data metrics for weekly/ monthly management and board reporting, as well as monthly reporting for external funders 
• Prepare content for grant proposals and reports 

• Attend meetings with grant funders and donors as outlined in contract 

Community Outreach and Public Relations 

• Support Program managers to develop their community outreach strategy 
• Seek and develop relationships with key stakeholders and leaders in the greater grief space 
• Develop, create, and coordinate Marketing (including a Social Media Strategy) and Communications strategy and materials 

• Attend appropriate networking opportunities 
• Collaborate on Press Releases to local press and online outlets  
• Assist the Communications group to maintain a strong social media presence  
• Host monthly one-hour information sessions/tours  

Financial  

• Collaborate and coordinate with accountant, Development Director and Executive Director on budget projections 
• Manage the program budget 
• Manage payment and controls of expenditures including stipends 
• Work on and coordinate with Executive Director and accountants in preparing financial data for board review 

This position is exempt under the Fair Labor Standards Act (“FLSA”), as well as under any and all applicable state (New Jersey) and local laws, rules and regulations. 

If you’re interested in applying for this position, please send your resume and cover letter to jobs@imaginenj.org.  Please be sure to include the job title you’re applying for in the subject line.  

This Position Description and Requirements for Clinical Program Director is subject to change, revision, and amendment by Imagine, at any time, with or without advance notice. Imagine will, however, endeavor to provide such changed, revised and/or amended Position Description and Requirements to the Clinical Program Director, as soon thereafter as practicable, including any supplement to such Position Description and Requirements. Finally, at the sole discretion of Imagine, through the Executive Director, the Clinical Program Director might, at any time, be required to perform other, different and/or additional requirements than those set forth and detailed above. 

 
Executive Assistant  

POSITION DESCRIPTION AND REQUIREMENTS 

Summary: The Executive Assistant reports to the Executive Director and is responsible for supporting the Executive Director to meet the Organizational Goals. Qualifications and Responsibilities include but are not limited to the following: 

Recommended Credentials 

• Bachelor’s Degree 
• Required 10 years minimum work experience 
• 5+ years recommended working experience in non-profit or combination private/non-profit sectors 
• Experience with HR and management 

• Communications background 
• Experience with data analysis and business intelligence reporting a plus 

Required Competencies:   

• Decision Making – uses sound judgment to make good decisions based on information gathered  
• Team work – interacts with people well, cooperates with a group 

• Bar of Excellence – sets and maintains an extremely high standard of work product and pays close attention to detail and impact of work  
• Motivation – holds a strong sense of internal motivation, sees projects through to completion, advocates for information and clarity required to execute on job performance 
• Reliability – ensure that what is said is what is done 
• Adaptability – ability to excel with little direction, to bounce from one project to the next, to learn about many new topics and determine paths forward 
• Communication – expresses ideas clearly and effectively both in written and verbal communications.  Listens actively   

• Integrity and Initiative – shares information fully and accurately, upholds ideals of organization, morally and ethically.  Does more than what’s required.  Upholds confidentiality 

Core Responsibilities 

• Prepare and edit correspondence, communications, presentations and other documents and publications for Executive Director, both internal facing and external 
• Design and maintain databases for program, grants, finance and more 

• Provide supportive documentation for all required reporting 
• Synthesize, collate and manage data for all purposes 
• Conduct research, collect and analyze data to prepare reports and documents for grants, development, and program 
• Manage and maintain the schedules, appointments and travel arrangements for the Executive Director 
• Plan, arrange and coordinate meetings and events including but not limited to board meetings, staff meetings, leadership council meetings and partner meetings 

• Record, transcribe and distribute minutes of meetings 
• Monitor, screen, respond to and distribute incoming Executive communications 
• Liaise with internal staff, board members and external stakeholders at all levels to determine need and prioritize appropriately 
• Support the execution of performance management for the organization through the tools and training materials required 
• Support and coordinate project-based work such as program retreats, staff travel, organizational conferences and more 

This position is exempt under the Fair Labor Standards Act (“FLSA”), as well as under any and all applicable state (New Jersey) and local laws, rules and regulations. 

If you’re interested in applying for this position, please send your resume and cover letter to jobs@imaginenj.org.  Please be sure to include the job title you’re applying for in the subject line.  

This Position Description and Requirements for Executive Assistant is subject to change, revision, and amendment by Imagine, at any time, with or without advance notice. Imagine will, however, endeavor to provide such changed, revised and/or amended Position Description and Requirements to the Executive Assistant, as soon thereafter as practicable, including any supplement to such Position Description and Requirements. Finally, at the sole discretion of Imagine, through the Executive Director, the Executive Assistant might, at any time, be required to perform other, different and/or additional requirements than those set forth and detailed above.

Imagine’s Operations Manager  

POSITION DESCRIPTION AND REQUIREMENTS 

Summary: The Operations Manager reports to the Executive Director and is responsible for the ongoing effective execution of Imagine’s day-to-day functions. Qualifications and Responsibilities include but are not limited to the following: 

Recommended Credentials 

• Required 10 years minimum experience 
• 5+ years recommended working experience in non-profit or combination private/non-profit sectors 
• Minimum 2 years managerial/direct staff oversight experience 
• Minimum 2 years managerial/direct oversight experience in finance 

• Minimum 1 year managerial/direct oversight of HR  
• Technology experience with desktop management recommended and managing vendor solutions a plus 
• Facilities management experience a plus 
• Managerial or hands-on experience with Donor/CRM systems a plus 
• Experience with data analysis and business intelligence reporting a plus 

• Past or current board or committee member for a non-profit a plus 

Core Responsibilities 

• Serve as Imagine’s business main point of contact in support of the Executive Director 
• Oversee all day-to-day operations at all locations for the organization 
• Contract administration for all external vendors 

• Support the ED in preparation for board and committee meetings 
• Serve as internal representative of the organization and point of contact for all external vendors

Functional Responsibilities: 

Finance  

• Financial Reporting 

• Prepare and review specific financial statements for specific projects and grant submission and reporting 

• Budget & Financial Controls 

• Manage operating budget to plan 

• Create budgets for specific projects and grant proposals 

• Manage specific budgets to plan 

• Work with all departments to manage expenses to plan 

• Accounts Payable 

• Review and approve all invoices for payment with approval and oversight from Executive Director and Finance Committee.   

• Pay invoices on time 

• Forward all payments to bookkeeping for GL entry 

• Accounts Receivable 

• Work with development and training groups to collect receipts for timely posting including pledge payments 

• Manage and maintain monthly expenses, staff reimbursements and invoices in a timely manner, ensuring staff members are knowledgeable on the process  

• Audit 

• Review and submit all required documentation for the annual audit 

• Accountable for the financial audit process and point person for the auditors 

• Work with Accountant and Bookkeeper to resolve all key findings prior to audit review 

• Policies 

• Uphold all policies 

• Amend policies as guided by the Finance Committee 

• Maintain and update all current policies 

• Bookkeeping management 

• Ensure timely updates to receipts and expenses 

• Review posting results 

• Ensure bookkeeper’s availability to support financial audit 

Day to Day Operational Support:   

• Co-create program operational systems manual from attendance taking, data tracking, participant storage systems 

• Manage data integrity with the program team 

• Manage bookkeeping processes in collaboration with the Development staff   

• Manage purchasing systems, tracking, receipt, etc.   

• Responsible for organizational systems for communication, phone system, email, organizational calendar and facilities usage  

• Responsible for supporting the organization on all internal and external event planning and execution 

Technology & Telecommunication Services 

• Day to Day Operational Support 

• Ensure effective functioning of all technical (PCs, servers) and communications (telephones, internet) support platforms 

• Work with IT Consultant and vendors to address and prioritize outages according to severity of issue 

• Technology Standardization and Strategy Support 

• Support the technology standards for the organization e.g Windows, Office 365, communications 

• Manage all vendor solutions e.g. donor management system 

• Office 365 administration 

Human Resources – Support and Oversight 

• Coordinate open enrollment, work with Health Insurance broker to ensure the best benefit plans vs costs for employees 

• Coordinate annual medical and dental/vision open enrollment periods 

• Support ED with annual review process and ensure completion in a timely manner 

• Create/support job descriptions as required with assistance from department heads  

• Work with legal to ensure compliance with FLSA requirements for non-profit organizations 

• Participate in interview process as required 

• Create and execute onboarding checklist 

• Send out appropriate materials including offer letter, W-4, I-9 and employee handbook. 

• Obtain W-4 and employee acknowledge forms, validate I-9, and cancelled check for direct deposit

• Provide continuous maintenance of employee handbook to reflect updated labor laws and internal policy changes 

Administration – Contracts 

• Perform due diligence reviews on all vendor contracts 

• Ensure proper liability insurance for staff, board members, volunteers, facilities and off-site events  

• Liaison with various vendors and provide support to Executive Director and Program staff on contracts 

• Manage all organizational policies 

• Ensure all policies meet liability insurance requirements 

Facilities Management 

• Manage day to day facilities at company location 

• Liaison with landlord on all landlord responsible issues and work efforts 

This position is exempt under the Fair Labor Standards Act (“FLSA”), as well as under any and all applicable state (New Jersey) and local laws, rules and regulations. 

If you’re interested in applying for this position, please send your resume and cover letter to jobs@imaginenj.org.  Please be sure to include the job title you’re applying for in the subject line.   

This Position Description and Requirements for Operations Manager is subject to change, revision, and amendment by Imagine, at any time, with or without advance notice. Imagine will, however, endeavor to provide such changed, revised and/or amended Position Description and Requirements to the Operations Manager, as soon thereafter as practicable, including any supplement to such Position Description and Requirements. Finally, at the sole discretion of Imagine, through the Executive Director, the Operations Manager might, at any time, be required to perform other, different and/or additional requirements than those set forth and detailed above.